The Gorse Fox has just sent, yet another, message to Virgin Holidays:
It is now a biblical 40 days and 40 nights since you contacted me regarding my holiday (ref:xxxxxx). Your email included a voucher, but I chose to take a full refund and filled in the online form accordingly. The emails said "We'll call you back to process the cancellation and organise your refund." but I still have not heard anything.
This is getting tiresome.
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