GF went back to his garage, sat down in front of the service manager and confessed that he was not a happy man. As he started to relate the problem the man immediately recognised him and explained that his car was the only one with this problem, that's why he knew the name. Apparently they take instructions directly from VW on the resolution of this problem (fat lot of good it did last time). The car is booked back in later in the week... and a courtesy car is being provided.
[File under: Motoring, VW]
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