The saga with BT continued. Despite assurance of a service by 11 Oct, the confirmatory emails arrived with 22nd Oct and the wrong portfolio of services. The Gorse Fox called back (he seems to have most of his retirement on the phone to BT). Again it has been escalated to the expedite team. Again the Gorse Fox has been promised a call-back on 8th (today) - again he has little expectation of satisfaction.
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