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Thursday, October 09, 2014

Action

The Gorse Fox's Executive Complaint Resolution Officer has phoned "from the Chairman's office". She is now owning Gorse Fox's  problem and is talking directly to the Director of Services. She has given the Gorse Fox her email address and her direct phone number, and has promised that she will get our services sorted out.

The Gorse Fox is beginning to feel a modicum of hope.

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