Visiting Hobbit

Today our home was visited by a pleasant hobbit. Said hobbit had been sent by the insurance company to start the clean-up after our little disaster. GF was very pelased to see him, however, even though he is dealing with a single insurance company - they are sending two separate firms. The hobbit's firm deals with the damage to contents, and the other firm damage to the building.
The hobbit was very efficient. Coming in he assessed the situation:

Ceiling's come down then!

Err, yes.
Roots about in his case, brings out camera-phone:

I'll take some... Oh sorry, battery's dead.

Roots about some more, brings out digital camera

This isn't mine. I don't know how to use this.

GF volunteered to use his own camera and email the photos. This was deemed a good solution, and was commended to the house.

The hobbit then got on with removing the debris, clearing the wet and dank insulation, ripping down the damaged board, cleaning etc. GF was very impressed. He did an excellent job. He has left a strange fan blowing air under the carpet to help dry it, and will be back once the builders have finished to do a full cleanup.

Now, a few words about the "buildings" insurance. As promised, their representative called this morning. However they cannot get their surveyor here until next week. This does not impress GF. It is the main water tank that is leaking. If it gets worse and we have to switch of the water, then we will be without hot water and so forth until their builder is finally able to turn up. Also if it gets worse when GF/SV are out or in bed, a great deal more damage could be done.

[File under: Insurance]