The Gorse Fox got call from BT. It was his exec helper. We discussed the service provision and all of the bits that had now been put right. GF was satisfied for the call to be closed off. The exec contact said that she had calculated the disruption to service from the day we moved in right up to yesterday and GF was due a rebate. GF told her to leave it as a credit on his account.
Another smug little chuckle as another victory was snatched from the jaws of defeat... and effectively he has several months of free BT service as the credit gets consumed.
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