Well it appears that BT have let us down again. The router they promised for today has not arrived, but according to the GF's exec contact it has been closed as complete. She has immediately put in a further order for delivery tomorrow and if that makes no difference she will escalate to the technical team at Newcastle who support the chairman's office.
Putting in the new order has evidently triggered something as BT have sent an email demanding the return of the router they haven't delivered. GF can feel a fight brewing.
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