BT are rapidly turning the Gorse Fox into a Grumpy Old Git. Originally the commencement of service for the new phone was 3rd Sept, then it got moved to today, 10th between 0800 and 1200. This was confirmed by BT on Monday.
1130 this morning the Gorse Fox gets a call to say they are not turning up. There's still external line work to complete. They'll fit us in on Friday. Then Friday morphed into 72 hours during the call. Disgruntled Gorse Fox ended the call.
Then a text arrived, the 72 hours had morphed into a week. They will deign to call next Wednesday.
The Gorse Fox called them to express his displeasure. Thirty minutes later he had learned that Openreach still had line work to do and that would not complete until 14th. At that point BT would reschedule the engineer. Whatever the date given, they promised they would escalate to bring us forward as a priority. Yeah, right!
And the Gorse Fox missed the Walking Football
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