Well that’s the beauty of John Lewis. After football and a shower, the Gorse Fox whizzed along to JL with both pencils and an iPad. He explained the problem, and demonstrated the problem. The immediate response was “straight replacement”... and there it was, the Gorse Fox left clutching a replacement pencil. No hassle, just good customer service.
The new pencil is charging at the moment and the Gorse Fox will try it in a little while.
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