The service engineers turned up. We had a couple of minor problems with the combi-oven and it was still under warranty. Though the Gorse Fox had explained the problems when booking the visit, it was clear the engineers had only sketchy information. One problem, however, was covered by a recent bulletin from the manufacturer and they had the spare parts with them. Gorse Fox talked them through all of the various issues and they set to wrk.
The front was removed, and the door dismantled. They fitted two new seals and set about putting the door back together. One gasket kept falling off - in the the end GF had to intervene and suggest they held it in place with some sticky tape. Then they couldn't fathom out how the door component fitted together. The Gorse Fox suggested the newly fitted panel was upside down - this proved to be the case. Then it was just a matter of clipping all the components back together. Again, this proved too much for them until the Gorse Fox suggested the way in which the panels clicked together was partly mechanical and partly friction. This, again, proved to be the case - but in putting it together they managed to break the panel. It appears that they will return for further coaching next week, when the complete replacement door comes in.
Shakes head. Slaps forehead. Tuts. Wanders off.
2 comments:
I bet they loved having you around to supervise them
Well, they may not have been thrilled, but it was a good job the Gorse Fox was there!
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