Cancelled

What a gorgeous day. It's wall to wall blue sky today and despite the clear air, it's quite warm.

The Gorse Fox wasted a lot time this morning. He has mentioned before that you can only cancel your Vodafone contract by calling them on 191. They clearly hope that you'll just give up the will to cancel or die of old age as you wait, and wait, and wait, and wait to be put through to the cancellation and retention team. In fact the Gorse Fox was on hold for over an hour before "Gaz" condescended to answer the phone. We then got about 30 minutes of reasons why we should stay with Vodafone. The Gorse Fox thinks the bell finally rung when the conversation turned like this:

"You have 9 years of loyalty points. We can do you a really good deal" said Gaz. He then quoted some prices and some data allowances (which weren't actually as good as the deal he already has arranged with BT).

The Gorse Fox was getting a little narked by now. "Gaz, you don't seem to realise that loyalty works both ways. Yes we have been loyal to Vodafone, but you have consistently overcharged us - if you hadn't you could afford the deals you have just offered. Loyalty works both ways and you have just exploited us."

There was a lot of spluttering at the end of the phone, some apologies, and then Gaz conceded defeat. Contract is now in it's termination period. The Gorse Fox did wonder whether it was worth invoicing Vodafone for the 90 minutes of his life that he'll never recover.

Talking of termination periods, Urban-Cub interviewed a new child minder for Ellie this afternoon. She is just a few minutes down the road from their home and it all seemed to go very well. We're very  pleased as this takes the worry away from Urban-Cub and Pistol Pete (as the current child minder has given notice). The Gorse Fox will have to start a new childcare spreadsheet!