Saturday, April 23, 2016

Cancellation

There's something irritating about getting a reminder to pay an invoice. This is particularly true if it an invoice for a service that you cancelled 6 weeks back. So it was that the Gorse Fox spent an inordinate amount of the morning checking that a) he had cancelled, and b) how to sort things out. Eventually it was quite simple. He used online chat to talk to their customer services staff and they found the cancellation... and realised they hadn't sent the the email that allows the completion of the process. This was done immediately and the cancellation notification came within moments.

The Gorse Fox then spent some time looking at various flight and hotel options for a potential break later in the year. Nothing arranged, no destination agreed, just looking!

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