Thursday, September 24, 2015

Customer Services

There seem to be so many opportunities in life that involve interaction with "Customer Services". Many of these seem to end in frustration and complaint. The Gorse Fox has to give credit where it is due.

Our builder, Berkeley Homes, have a customer services/aftercare operation which never ceases to impress. We have had two chaps in the house for the last few days - they have been sorting out shrinkage cracks, taping flaws in the plasterboard, sticking doors, and so forth. They finished this morning, and the Gorse Fox has been round to check their work. It is faultless. They were polite, tidy, and efficient, throughout.

Better still, we have their support for a further year.

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