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Tuesday, April 02, 2019

Soaking

It was grey start to the day and the temperatures were well down on yesterday. The Gorse Fox was due to go to football and expected he would get wet.

The idea of going to football is one thing. The practise of actually booking it is something totally different. The Sports Centre have changed the web site and their booking system and also introduced a new "app". Today was the first time that the Gorse Fox had tried the new website.
Firstly he had to re-register... email address, password, re-enter password, and provide membership number. Done.
Now he had to log in. Done.
Now book the football "class". Not done. No football class was shown. The Gorse Fox searched every menu... no football.
He picked up the phone and called. He explained the dilemma only to be told that he was wrong. It clearly shows the football session on the "app". The Gorse Fox patiently explained he was using the website, not the app. The IT bod said that makes no difference they are built from the same source. "Let me look" he continued. There was a lot of sucking of teeth before he conceded that the Gorse Fox was right.
The booking was made over the phone.
The Gorse Fox then downloaded the "app". It wouldn't allow hime to log on - only to re-register (but not with the name he had registered on the website). The Gorse Fox gave up.

Arriving at the sports centre The Gorse Fox asked to speak with someone regarding the "app". He showed her the problem and she sucked at her teeth and tried something different. A proper login option appeared and the Gorse Fox should have been able to log in. But no.
The site rejected him, saying the password was incorrect. He retried - taking great care to type it correctly. Again, nada.
The girl went and reset the password and the Gorse Fox logged in successfully. She then suggested he reset his password. This is when she pointed it out that it had to be both upper and lower case letters and could contain numbers. The Gorse Fox pointed out that the website did not say that and had let him enter a password in all lowercase. Changing his back to his original password with a lead uppercase letter solved the problem.
It was time to go and get changed!

The football, for whatever reason, didn't seem as much fun today. Maybe the Gorse Fox was just off his game slightly and certainly the refereeing was disruptive so the game was very much stop and start. Any way whatever the reason, it didn't seem as much fun and the torrential rain that hit us soon after we started the second game certainly didn't help. We only had enough players for the first hour today - and lost all three games.

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