Moving to an established house in an established postal code is relatively easy in comparison to the hassle of moving to a brand new post code. So few online systems provide support for the case where a new post code has been allocated. This means that Gorse Fox has had the opportunity to spend much of the day listening to various "hold music" and diving through multi-level phone menus. In almost every case the systems insisted on telling him that he could save time by doing this online.
NO HE CAN'T
If he could he would have, but because you can't keep your PAF up to date, GF is having to call you to update the details.
Never mind... all is now done.