Tuesday, July 22, 2014

Mobile Apps

One of the features of Mobile Apps is the difficulty in determining what might be wrong when they do not behave as expected. The Silver Vixen usually complete the weekly Ocado order by wandering about with her iPad and creating/amending the order as necessary. Of late this has become problematic, interminably slow, and sometimes will not work at all.

GF resorted to class problem determination:

  1. Any obvious setting wrong? - No 
  2. Any problems with WiFi - No
  3. Any known problems reported on internet? - No
  4. Close it down and retry - any better? - No
  5. Upgrade IOS to latest version - any better? - No
  6. Is it working from the iMAC? - Yes, but that's a different interface.
  7. Does it work from the other iPad? - Yes !!!

Ok, so the problem was isolated to SV's iPad, the question is how to solve the problem. GF erased the app entirely from the iPad and re-installed it from scratch.

Everything now seems to work. Harmony is restored.

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