- When one customer's flight from the UK to Miami was cancelled, the man asked whether he could take the Eurostar to the American city instead.
- One customer called about the sand on the beach in Mexico claiming that it had too many pebbles, one of which had chipped her manicure.
- A thrill-seeker who had booked a trip to Universal Studios, Florida, requested a refund for his trip as one of the rides, the Incredible Hulk rollercoaster, had been too scary.
- A customer called about her holiday abroad as it was “too hot,” the food “too spicy” and “hardly anyone spoke English.”
Monday, June 23, 2014
You have to worry about the quality of the gene pool. Customer Service Agents from Opodo have been revealing some of the complaints and questions they have received.