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Saturday, March 17, 2007

Closing Post Offices

Gorse Fox rarely enters a Post Office. Generally, he has no reason so to do. Today, however, he accompanied Urban-cub to the local Post Office to help her sort out her car tax.

We arrive early. The place is almost empty except for the 5 or 6 operatives sitting behind the glass screens. Urban-cub discovers that she has left a document at home so we have to do a round-trip to retrieve said document and arrive back at the Post Office mid-morning. Now people are queuing outside the door and there are only 3 operatives working, one of which is dealing with a customer who has 3 sackfuls of mail to send off.

No wonder people hate going to the Post Office. No wonder customer numbers are falling and leading to closures. They seem to treat their customers as a necessary nuisance that keep interrupting their statutory tea breaks.

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